Transaction Banking Officer
il y a 1 mois
Bank ABC is reinforcing its Wholesale Banking Department with the recruitment of a Transaction Banking Officer.
1- Principal Responsibilities,Accountabilities
- The job holder will be identifying businessopportunities related to Cash Management (CM) products and services matchingcustomer needs and expectations, based on regular review of the customer baseconducted with the concerned Relationship Managers (RM).
- Proposing action plans with the assistanceof RMs for strategic customers and prospects relying on an excellent knowledgeof CM tools and techniques.
- Acquiring new names by hunting andapproaching prospects having cash management potential.
- Responding to queries and participating inCM offers drafting. Defining pricing, measures profitability and efficiency ofthe proposed solutions, and take the lead in the local requests for proposals.
- Promoting cross selling towards Group ABCCM tools and complementary products such as FX, Trade Finance, and Retailthrough offers to staff of corporate clients…
- Establishing a local marketing actionplan : communication actions, campaigns, participation to events…
- Informing, training and assistingCorporate RMs regarding any matter related to cash management.
Strategic watch, marketing and development of product offering:
- Ensuring the strategic watch related to CM: customer expectations, competitors offers, regulatory and legal framework,local technologies evolution.
- Contributing to the enlargement ofproducts offering (payment means, account management, e-banking).
- Collaborating actively with Product Owners,by communicating customer queries and market expectations, in order to improveand develop the bank’s offers.
- Staying updated on progress of CMsolutions implementation till successful operating of the product and intervenes,if necessary.
Commercial Action Plans, monitoring and coordination:
- Taking the lead of the CM activity, sales,achievements in terms of TOI and communicating figures as set by the linemanager.
- Ensuring quality of service rendered tocustomers, for CM products through coordination with internal stakeholders,processing centers, legal…
- Maintaining a regular cooperation with theback office, taking part in the meetings and customer calls when needed.
- Ensuring that local actions undertaken arecoherent with global CM strategy of ABC group.
- Participating in defining budgets andaction plans in the area of Cash management.
- Supporting innovation and initiativemindset towards development of the unit and the WB department.
- Assessing the gap with the budget anddefining corrective actions such as launching of challenges involving CashManagement products and services.
2- Job Requirements
Education:
- Bachelor’s degree in Finance, Banking, businessAdministration or any relevant field, a Master’s degree is a plus.
Technical& Business Competencies:
- Experience within the banking industry.
- Knowledge of Banking Cash Managementproducts and services mainly in the Payment services and the Account Services.
- Knowledge of procedures and internalprocesses of operation and account management.
- Commercial capabilities with capacity for analyzingcustomer needs and proposing tailored solutions.
- IT oriented and familiar with usage of Digitalplatforms.
Experience:
- Mid-level, with 2 to 5 years within a bank or other financialinstitution.
PersonalAttributes:
- Business oriented and familiar with sales(front office).
- Good communication skills (demos tocustomers and prospects).
- Teamwork spirit (coordination withCoverage and internal stakeholders).
Bank ABC is an equal opportunity employer and qualified women are strongly encouraged to apply.
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