Customer Service Administrator

il y a 4 jours

Sousse, Sousse, Tunisie Dräxlmaier Industrial Solutions Temps plein 20 000  - 40 000  par an

Join the international Sales Services team as a Customer Services Analyst, where precision meets purpose. Ensure smooth and timely processing of customer orders by managing and monitoring data across specialized operating systems with efficiency and care.

Responsibilities:
  • Responsible for creating price sheets and entering prices (customer prices) for billing to external customers, taking into account previous prices/estimated prices for customers in the billing process.
  • Ensure proper evaluation, preparation and comparison of documents (e.g. invoices, cancellation invoices, accompanying notices).
  • Collaborate in sales projects (e.g. coordination of delivery dates, writing accompanying notices of delivery documents for CKD/series, etc.).
  • Enter orders from the customer (EDI). 
  • Ensure errors removal in the EDI; implementation of appropriate measures in collaboration with specialized departments (e.g. sales, production planning, etc.).
  • Introduce external contracts and internal orders.
  • Host data management (e.g. order reversal, account assignments / download locations, etc.).
  • Introduce and create Materials price sheets.
  • Promote and maintain an efficient collaboration, based on partnership with all departments with which it interacts. 
Qualifications:
  • Bachelor's degree in Business Administration, Finance, or related field.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Proficiency in Microsoft Excel and other data analysis tools.
  • Perfect English
We offer:
  •  Initial training.
  •  Working in a multicultural global team.
  •  Career advancement opportunities.

Join us in our mission to set new standards for excellence in the automotive manufacturing sector.

PS: Kindly ensure that your CV is submitted in English; otherwise, your application will not be considered.



We are looking forward to your application.

Company / Legal Entity: DACT Draexlmaier Automotive Center Tunisia S.C.S. Sousse, Org-Code: MS-TN 


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