CMO Business Partner, NA

ROLE SUMMARY

The CMO Business Partner will acts as the primary strategic interface between the CMO and market commercial leaders. The main responsibility is to establish a cohesive and integrated CMO model for the local commercial organization, orchestrating CMO capabilities aligned with business priorities and ensuring operational excellence across CMO verticals to drive business growth. This includes ensuring a holistic understanding of business drivers, focusing on market priorities, driving local commercial operation excellence and facilitating effective communication across the CMO, ICO and Commercial teams, serving as the primary point of escalation to Local Management and CMO Vertical Leads.

This position is part of the CMO International Business Partners team within the Global Commercial Excellence & Enablement Organization in the Chief Marketing Office.

ROLE RESPONSIBILITIES

• Trusted advisor and strategic partner for local commercial leaders for commercial excellence to drive capabilities, business growth and effectiveness

• Possess a comprehensive understanding of business priorities and a clear vision of the desired outcomes

• Have an in-depth comprehension of the type of support required from the CMO in order to drive commercial excellence and achieve business goals successfully

• Serve as a trusted advisor to country president and commercial leadership, offering valuable insights and leveraging CMO capabilities and expertise to address growth challenges and opportunities, as well as facilitate faster and more impactful execution of strategic business priorities

• Proactively anticipate business needs, leveraging CMO expertise and resources to enhance agility, efficiency, and ROI

• Attend local leadership forums and commercial discussions to gather insights on commercial priorities and priority knots, and advising on how CMO capabilities and opportunities can best address business needs

• Partner with Program Management Team to ensure that the deployment of CMO capabilities aligns with market business priorities, and are consistently captured and delivered in an efficient and timely manner

• Develop and implement commercial excellence strategy and operations Translate business priorities into actionable deliverables by leveraging CMO expertise and resources:

• Develop a comprehensive understanding of CMO strategic imperatives, current and future capabilities, platforms and standards, and effectively communicate their value to key stakeholders, ensuring timely awareness and alignment with business priorities

• Act as the spokesperson for the business in CMO forums, ensuring a clear understanding of business priorities, opportunities and challenges, particularly in relation to priority knots, and advocate for these needs within the CMO organization

• Drive strategic analysis, resource allocation, and business operation including but not limited to salesforce effectiveness, incentive plan, HCP multi-channel engagement, marketing transformations and business strategic projects; ensure business prioritization ad the maximum value of CMO

• Influence and drive resource allocation and investment prioritization within CMO to deliver maximum value on business strategic priorities

• Drive "One CMO" approach for commercial excellence with seamless orchestration across CMO verticals  

• Lead an integrated CMO Collective Advantage Forum at the market level, fully aligned with delivering the business priorities and fostering a culture that emphasizes collaboration, high-performance and a laser focus on business priorities, taking shared accountability for delivering measurable outcomes

• Act as a country site leader for CMO, as needed, provide leadership advice, mentoring and development guidance to local CMO members, ensure alignment across team members from each CMO vertical in order to develop a common purpose and goal at a Country level and have an integrated Cross-CMO approach

• Accountable to establish a robust governance process to promptly address and simplify the escalation of issues and troubleshooting key initiatives. Be proactive and lean in when required, escalating any critical situations where local market needs are not being met by the CMO vertical and provide timely updates to both local and CMO leadership, along with mitigation plans for optimal resolution.

• Lead continuous improvement initiatives to simplify and optimize ways of working within CMO as well as between CMO and commercial teams

• Track performance metrics for CMO initiatives, translating insights into actionable recommendations

• Foster a strong commercial performance culture and champions the adoption of new capabilities

• Partner with local leaders to drive change management activities to realise the full value of capabilities

QUALIFICATIONS

• Bachelor's degree with a minimum of 10 + years of relevant work experience, preferably in commercial marketing across pharma and other industries

• Track record of strong networking and working collaboratively across functions and geographies

• Lead cross-functional and cross-business projects and initiatives, identifying risks and removing roadblocks to enable the teams to achieve successful delivery

• Demonstrated executive presence and strong leadership capabilities including: the ability to effectively influence senior leaders, engage and collaborate other leaders/peers, guide/support the work of other colleagues to achieve meaningful outcomes and create business impact.

• An active contributor to create and operate in an inclusive environment that continuously embraces and encourages the implementation of new capabilities, innovative ideas, generates high-performance and fosters a culture of collaboration and teamwork

• Strong analytical skills to conduct root cause analyses to diagnoses and prioritize the right problem/solution

• Demonstrated ability to effectively work on multiple tasks with a strong sense of urgency and enthusiasm while prioritizing and meeting brand/business goals

• Demonstrate ability to thrive under pressure, to take accountability and to meet deadlines

• An absolute commitment to adherence to all applicable compliance rules and regulations

• Strong writing, presentation and influencing skills in English

Other Skills:

• Demonstrates Business Acumen

• Leads Change

• Acts Decisively

ORGANIZATIONAL RELATIONSHIPS

• Country President and Commercial Leaders

• CMO Verticals team

• Cross functional Partners such as Compliance, Legal, Procurement, Medical, Finance, Training & Digital

• International Commercial Office and Business Transformation teams

Work Location Assignment: Hybrid

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.