Salesforce Product Owner

Created in 2016, Free2move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy or book a car park during your weekend in Paris... all in one click, on our web/mobile platform

Born from the merger of the Stellantis Group and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just few years as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users , Free2move operates in more than 170 countries across 5 continents and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available

If you want to join a team of +750 experts and bold international projects, then you're in the right place

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

We are seeking a highly motivated and experienced Salesforce Product Owner to join our dynamic technology team. 

We are looking for a versatile Product Owner and Scrum Master to lead our Salesforce development team. You will serve as the bridge between business stakeholders and the technical delivery team through agile best practices.

Your next missions :

• Gather, analyze, and centralize business requirements from cross-functional teams to translate them into clear Salesforce user stories and product requirements.

• Own and prioritize the product backlog, ensuring alignment with business goals and delivering maximum value through well-defined epics, features, and user stories.

• Lead Agile/Scrum ceremonies (daily stand-ups, sprint planning, refinement, reviews, retrospectives) and coordinate with developers, admins, and stakeholders.

• Perform functional testing and validate deliverables, ensuring solutions meet acceptance criteria, quality standards, and user expectations.

• Collaborate with stakeholders to define the product roadmap, manage release cycles, and communicate progress, risks, and dependencies.

Qualifications:

Hard skills

• Bachelor's degree or higher in computer science, engineering or a related field.

• 4+ years of experience in Salesforce administration and configuration.

• Certifications: Salesforce Certified Administrator

• Strong knowledge of salesforce (Sales Cloud/ Marketing Cloud/ Service cloud), data model, security (Roles, profiles, permission sets).

• Reporting and dashboards: KPI's, pipeline, activity, service performance.

• Backlog management: epics, user stories, acceptance criteria, prioritization (RICE/ MoSCoW/ WSJF).

• Agile delivery: refinement, sprint planning, demos, UAT, release management (sandboxes, deployments).

• Business understanding: CRM processes (lead-to-cash, case management), integration/API 

• Translate complex user stories into detailed testing scenarios

• Acceptance Criteria (AC) Ownership: Define the framework for every story to ensure developers and stakeholders have a shared understanding of success.

Soft  skills

• Clear communication (bridge business and tech), facilitation, stakeholder management.

•  Strong prioritization and business mindset ( value, ROI, risk).

•  Analytical problem solving, attention to details.

•  User focus and adoption mindset.

•  Adaptability in a fast changing environment.

•  Strong attention to detail and accuracy.

What we offer:
Working at Free2move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

• A start-up spirit supported by a large Group

• The opportunity to revolutionize the uses of mobility with us

• A neat integration to start well

• Lots of possibilities for development

• Collaboration with multidisciplinary and international teams

• International projects to perfect your background

• An attractive salary

• No-meetings days to boost your efficiency

...This list is not exhaustive...

Job type:
- Permanent contract within Tunis office.
- To be filled asap