Quality Engineer
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Key Responsibilities
* Leads scrap reviews and prioritizes high-cost and repetitive issues.
* Ensures containment actions are implemented within 24 hours.
* Drives RRCA using standard problem-solving tools .
* Owns and monitors customer scorecards (quality, delivery, responsiveness).
* Tracks cycle time, aging and corrective action effectiveness.
* Escalates overdue or ineffective actions to management.
* Prepares weekly and monthly KPIs presentations for management reviews.
* Audit and verify the effectiveness of corrective actions.
* Promote a problem-solving and zero-defect mindset across the organization.
* Support awareness training for new and existing employees in coordination with Engineering/HR. Key Performance Indicators (KPIs):
* Scrap cost/rate reduction
* Containment lead time (≤ 24h)
* % corrective actions closed on time
* RRCA cycle time and aging Technical Skills
* Root cause analysis & problem-solving tools (8D, 5Why’s, 4 Blockers,..)
* Scrap analysis and cost impact evaluation
* Quality documentation and audits Behavioural Skills
* Structured, data-driven mindset
* Excellent communication and escalation skills
* Ability to challenge constructively and drive accountability Education & Experience
* Engineering degree (Mechanical, Industrial, Manufacturing, or equivalent)
* Experience in quality, manufacturing, or operational excellence
* Strong exposure to IATF 16949/ AS9100 / ISO 9001 environments
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