Customer service leader

Il y a 1 semaine
Ben Arous, Ben Arous, Tunisie Decathlon Temps plein
What’s Décathlon Mobility Project You are already a member of this huge family named Decathlon: You love to go further, and have a more important impact in this company. Challenges are part of your life. You love to travel, You love discovering a new culture, and new people. Definitely, you love to make sport accessible to the many. Decathlon loves your skills, and your commitment gives you the chance to experience a new challenge. Love your development as a human being and as a professional. The ambition of the internal mobility project is giving you the chance to achieve your goal nationally or internationally. To Décathlon to keep your skill and keep growing the Decathlon projects around the world Responsibilities / Missions To diagnose the needs and expectations of our clients & athletes Responding to customer requests You reassure and guide customers through the pre-sales product sheets Organise the shop's customer service Innovate to improve the sports experience Write and lead the service policy You have a strong service mindset, you are dynamic, athletic and have a passion for customers. You know how to manage several clients at the same time while maintaining your relational excellence. You know how to work in a team and share your knowledge You have a good elocution, good spelling, and very good writing skills You have the ability to listen, understand and adapt. You are passionate about sport If you are interested by this position, just let your leader know and then follow the steps to appl

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