Account Manager

Company Description : GenZ Creative Agency is a communication agency built by and for Generation Z, specializing in TikTok and Gen Z-focused marketing. Based in Tunisia, the agency supports brands with coaching, B2B and B2C creative consultancy, content creation, and social media management. The team is made up of young creative marketers who understand emerging trends, digital culture, and how to engage Gen Z audiences authentically. GenZ helps clients scale their content marketing efforts through innovative ideas, platform-native strategies, and data-informed campaigns. Role Description : The Account Manager is a full-time, on-site role based in Lac 2, responsible for leading client relationships and ensuring successful delivery of TikTok and Gen Z marketing campaigns. This role oversees the day-to-day management of key clients, including briefing and coordinating creative and content teams, monitoring campaign performance, and ensuring projects are delivered on time and within scope. The Account Manager will develop strategic proposals, manage budgets, and prepare performance reports and insights for clients. They will act as the main point of contact, proactively identifying opportunities for growth, resolving issues, and guiding clients on best practices for Gen Z communication and TikTok content. Collaboration with internal stakeholders and coordinating within creative team members are key aspects of the role. Qualifications
• Strong account management and client service skills, including relationship building, stakeholder communication, and expectation management.
• Experience in digital and social media marketing, preferably with TikTok, Gen Z-focused campaigns, and influencer or content creator collaboration.
• Ability to develop and execute strategic marketing plans, interpret campaign data, and provide actionable insights to optimize performance.
• Solid project management skills, including task prioritization, timeline and budget management, and cross-functional coordination.
• Excellent written and verbal communication skills in english_US and strong presentation abilities; proficiency in French or Arabic is a plus.
• Background in advertising, communications, marketing, or a related field; prior agency experience in an account role is highly beneficial.
• Demonstrated understanding of Gen Z culture, digital trends, and content formats; ability to translate this knowledge into effective brand strategies.
• Comfort working on-site in Lac 2, with a collaborative mindset, adaptability in a fast-paced environment, and commitment to inclusive, non-discriminatory practices.