Technical Sales Representative

Job title : Technical Sales Representative (Inside Sales) EMEA Energy Sector Purpose of the job : Realization of price offers, responding to incoming customer requests and informing them technically in case of need for interlocking To provide accurate and timely quotations for trapped key interlock solutions, supporting the field sales team (KAMs and BDMs) and responding to incoming customer enquiries. The role focuses on product configuration, pricing accuracy, and administrative excellence to ensure customers receive professional and responsive service. Labour relations : Under the responsibility of the energy sales manager Collaborates closely with the entire energy team, including KAM and BDM Reports to: Technical Sales Manager Internal collaboration: Works closely with Production, Engineering, Customer Service departments, and all levels of internal colleagues External relations: Develops and maintains strong professional relationships with customers across all sectors (including energy) Team dynamics: No direct supervisory responsibilities but acts as technical point of contact providing first-line support Significant Activities : Quotations & Pricing
• Prepare accurate quotations based on customer requirements and product specifications
• Configure products using internal tools and pricing systems
• Ensure all quotes are processed within agreed response times
• Maintain and update open quotes in ERP/CRM systems
• Follow up on outstanding quotations to support conversion Customer Support
• Respond to incoming customer enquiries via phone and email
• Provide basic technical information on products and applications
• Liaise with customers on order status, delivery timescales, and pricing queries
• Escalate complex technical queries to Technical Sales Manager or Engineering Sales Team Support
• Support KAMs and BDMs with quotations and costings for their accounts
• Prepare documentation for customer meetings and tenders
• Maintain accurate customer records and opportunity tracking in CRM
• Generate sales reports and quotation activity summaries as required Administrative Duties
• Process requests and coordinate with warehouse/logistics
• Maintain organised filing of quotations, correspondence, and customer documentation
• Support order entry and handover to Customer Service when required Responsibilities exercised and latitude of action : The role requires decision-making in technical solution design and established frameworks.

Key responsibilities
include prioritizing workload to maximize commercial impact, demonstrating strong time management, and taking full ownership of the sales process from initial contact through to closure. The position demands innovation and creativity in developing new approaches while maintaining compliance with safety standards and company values of "no compromise on safety." Specific professional knowledge :
- Minimum bac+3 level
- Experience in a similar position of at least 3 years
- Knowledge of the energy sector / OEMs (if possible)
- Good communication to discuss customer needs Technical knowledge
- Fluency in French & English and another language appreciated
- Proficiency in solution-based selling and technical consultancy
- MS Office proficiency (essential: IT literacy) Nice to haves:
- Technical background in switchgear or electrical distribution systems
- Ability to understand and interpret network diagrams and circuit diagrams
- Understanding of safety requirements in harsh and safety-critical work environments
- Knowledge of industrial safety systems and trapped key interlock applications