agent services

Mission Summary: Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool.You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide...

DescriptionFounded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide. At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1...

DescriptionFounded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide. At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1...

Customer Service Agent (m/w/d) Kundenservice für einen Online-Mode-Shop – Standort Tunis Werde die Stimme unserer Fashion-Kund:innen bei gevekom! Stell dir vor: Du hilfst Kund:innen dabei, ihr Shopping-Erlebnis im Online-Mode-Shop rundum positiv zu gestalten – auch dann, wenn mal etwas nicht ganz perfekt läuft. Mit Empathie, Serviceorientierung und...

Description du poste Dans le cadre du développement de nos activités, nous recherchons une Agent de suivi des commandes en ligne et service client. Vous serez responsable de la gestion des commandes clients et de garantir une expérience client optimale. Missions principales Assurer le suivi des commandes en ligne. Répondre aux demandes des clients (...

Description du poste Nous recherchons un.e Agent de comptoir motivé.e pour rejoindre notre équipe à Kairouan dans un rôle à temps plein. Vos principales responsabilités incluront l'accueil des clients, la gestion des demandes et des transactions, ainsi que l'orientation des clients vers les produits ou services adaptés à leurs besoins. Vous serez...

MTS Globe Tunisia MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong...

MTS Globe Tunisia MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong...

MTS Globe Tunisia MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong...

Maersk is a global leader in integrated logistics, providing end-to-end supply chain solutions that connect and simplify global trade. With a strong presence in over 130 countries, Maersk is committed to driving innovation, sustainability, and operational excellence in the shipping and logistics industry.As a Cashier Agent, you will play a vital role in...

Grow-Talent.com is working with a leading financial services company who are looking to recruit a Arabic-speaking Sales Retention Agent for their Limassol office. Position: Sales Retention Agent Location: Limassol, Cyprus Employment type: Full-time Remuneration: Base salary + commissions. DUTIES AND RESPONSIBILITIES: Promote the company's products and...

Seeking a high-performing Prompt & Agent Engineer (Senior Associate / Manager) to join a fast-paced  engagement on-site in Doha, Qatar. This is a 3-month contract, extendable based on performance and project needs.The primary purpose of the role is to rapidly design, build, and deploy AI agents and prompt-engineered solutions for different  use cases. You...

🚀 Agent Immobilier Terrain (H/F) 📍 Sidi Bou Saïd – Banlieue Nord de Tunis Nous recrutons un(e) agent immobilier terrain pour renforcer notre équipe. 🎯 Missions principales : Prospection et développement de portefeuille Gestion de la relation client Estimation des biens et organisation des visites Accompagnement des clients jusqu’à la...

    Systèmes de faisceaux de câbles modernes et intérieurs de véhicules exclusifs: DRAEXLMAIER est synonyme d'innovations automobiles - des produits qui améliorent votre expérience de conduite. Chaque jour, environ 75 000 collaborateurs à travers le monde coopèrent pour mettre leurs connaissances, leurs compétences et leur passion des...

DescriptionJob Title: Goldstar Inbound Support Agent ROW DACHLocation: Tunis, TunisiaReporting to: Contact Centre Operations SupervisorOverview of Role:A Goldstar Inbound Phones agent is responsible for handling inbound calls and addressing Level 1 customer inquiries while playing a crucial role in providing front-line support to our customers. Your primary...

Company DescriptionGreen Light Immigration Inc. is a trusted immigration consulting firm dedicated to helping individuals and families navigate the process of immigrating to Canada. We provide expert guidance, document assistance, and professional support to ensure a smooth and successful immigration journey. Our team is committed to delivering high-quality...

What you'll do Do you excel at organization and enjoy helping others? Become a Helpdesk & Customer Success Operations Agent and be the first point of contact for our clients, managing support tickets and assisting our Customer Success Managers with operational tasks. In our fast-paced, expanding company, you’ll have the...

Job Title: Goldstar - Email Support Agent (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Email Support Agent is responsible for handling customer cases received via the Goldstar Orders inbox in Salesforce. This role focuses on timely categorization and resolution of cases to ensure smooth case flow and...

DescriptionJob Title: Goldstar - Email Support Agent (Evening Shift)Location: Tunis, TunisiaReporting to: Contact Centre SupervisorOverview of Role:The Email Support Agent is responsible for handling customer cases received via the Goldstar Orders inbox in Salesforce. This role focuses on timely categorization and resolution of cases to ensure smooth case...

What you'll do We are looking for a detail-driven Customer Success Operations Agent (Junior) to support the operations and back-office function of the Customer Success department in a growing and evolving organization. This role supports day-to-day operational activities, helping ensure that processes, data, reporting, and...