Consultant Beyond Payroll

What You'll Do
DSN Operations (France)
* Process and submit DSN Event Reports, ensuring compliance with statutory requirements and deadlines.
* Manage weekly Sick Leave and Occupational Accident (AT) declarations.
* Monitor, analyze, and correct CRT (Compte Rendu Technique) errors and rejections.
* Follow up on issues until successful resolution and validation. DSN FCTU Management
* Execute and monitor FCTU Test and Real runs for Settlement Lists 1 and 2.
* Analyze results and identify discrepancies or transmission errors.
* Communicate findings to clients and provide recommendations for corrective actions.
* Ensure timely submission of FCTU declarations according to payroll schedules.
* Maintain compliance with French payroll and social security regulations. Payroll Support & Error Resolution
* Analyze payroll and DSN-related errors within SAP payroll processes.
* Investigate root causes and coordinate corrective actions with stakeholders.
* Raise and monitor support tickets when required.
* Provide clients with guidance and recommendations to resolve payroll issues.
* Ensure issues are addressed within agreed service levels. RPA Controller Responsibilities
* Monitor and ensure the smooth functioning of payroll automation robots.
* Review robot execution results and identify process failures.
* Maintain and update Process Definition Documents (PDD).
* Coordinate with the RPA Support Team in India to investigate and resolve automation incidents.
* Support continuous improvement and automation optimization initiatives. Client-Facing Engagement Internal Collaboration
* Work closely with Tier 2 Support teams.
* Partner with Payroll Operations and Client Service teams.
* Coordinate with the RPA Support Team and technical stakeholders. External Client Management
* Act as the primary point of contact for assigned DSN processes.
* Participate in monthly operational and production meetings with clients.
* Present and explain DSN-related reports and results.
* Communicate payroll calendar updates and process changes.
* Provide expertise and guidance on DSN requirements and statutory reporting.
* Build strong client relationships through proactive communication and issue management. Training & Continuous Improvement
* Support onboarding and training of new associates.
* Coach and mentor team members on DSN and payroll processes.
* Share best practices and operational knowledge across the team.
* Identify process improvement opportunities and support implementation initiatives.
* Contribute to process standardization and operational excellence projects. What You Bring
* Strong knowledge of French Payroll and DSN processes.
* Experience managing statutory payroll reporting and social security declarations.
* Proficiency in SAP Payroll and Microsoft Excel.
* Experience working with automated payroll processes and RPA environments is an advantage.
* Excellent analytical and problem-solving skills.
* Strong attention to detail and commitment to accuracy.
* Ability to prioritize tasks and manage multiple deadlines effectively.
* Customer-oriented mindset with strong relationship management skills.
* Excellent verbal and written communication skills.
* Ability to work independently and collaboratively within a team environment.
* Strong focus on continuous improvement and operational excellence.
* English communication skills at B2 level or above.
* Experience in payroll outsourcing, shared services, or client-facing environments is preferred.
* Ability to mentor and support colleagues in a dynamic operational environment.