TeamCenter L3 Technical support Leader

FORVIA, a sustainable mobility technology leader We pioneer technology for mobility experience that matter to people. Forvia Informatique Tunisie, FIT, a leader in the automotive sector, is looking for a TeamCenter L3 Technical support Leader to join our Global System Services & System Operations department The main missions are to: PLM Application Support -Troubleshoot application issues and provide timely resolutions. -Warranty the good level of service and monitor the performance of the application and the support delivery in respect of the SLA defined -Provide SLA monitoring and dashboard to measure the team efficiency -Be able to reproduce each use cases using Teamcenter to support end users Ensure technical skills rampup and survey TeamCenter evolutions -Understand and maintain the team knowledge on the TeamCenter and satellites applications landsape and related infrastructure to be able to identify the rootcause of the incidents -Ensure that the settings are consistent with the editor roadmap, closest to OOTB policy -Ensure the team keeps knowledge and awareness on TeamCenter future releases -Collaborate with stakeholders to optimize usage and efficiency. Ensure data quality and consistency -Support business actors in data quality monitoring, corrections -Recomment, develop methods to solve data quality incidents and implement the right way to manage some mass data updates. Integration & Support -Perform the integration and monitor Teamcenter data integration with other enterprise applications (e.g., ERP, CAD tools etc ). -Check and correct the existing interfaces -Ensure technical expertise on the TeamCenter connectors with 3rd party application -Analyse / correct incidents and anticipate with the existing monitoring solutions (Dynatrace, logs ….) -Provide developments to fix the issues (code, scripts, update interfaces…) -Apply SCM best practises in the development organisation Documentation / Knowledge base -Create and maintain system technical documentation, guidelines. Collaboration -Collaborate with Siemens support or external consultants for advanced troubleshooting and developments -Collaborate with Business analysts teams for requests management -Collaborate with other IT departments to align PLM strategy with company goals. Project Support -Participate in PLM roadmap projects to be aware about the new releases to come -Maintain awareness of the latest Teamcenter releases and best practices. -Attend relevant training courses and conferences to keep a good level of knowledge. -Keep the good level of understanding of the engineering business activities.

Qualifications:
Education level: Bachelor / Master’s degree in IT Engineering or equivalent

Experience:
3 years of Teamcenter administration and technical support (knowledges of new versions should be appreciated) Technical understanding of Teamcenter architecture, data model and administration tools -Teamcenter 2512 -BMIDE, StyleSheet -Deployment Center -API and TeamCenter Connectors (T4S suite ....) -Teamcenter Active Workspace, Teamcenter Visualization, and other Teamcenter modules. -Familiar with CAD Integration -Linux scripting, Java -Other technical tools : SCM, CI/CD, Eclipse, AzureDevops, SonarQube, Redhat 9, SQL databases, Postman, Kubernetes, Grafana Communication skills, being able to explain technical constraint to end users Pedagogy, being able to drive/explain development to ensure best practices Curiosity, willing to understand the FORVIA business and how our users are using the solution English is a pre-requisite as working on an international context Why join us: FORVIA, the world’s seventh largest automotive technology player, comprises the complementary technology and industrial strengths of Faurecia and HELLA. With over 300 industrial sites and 77 R&D centers, 157,000 people, including more than 35,000 engineers across 40+ countries, FORVIA provides a unique and comprehensive approach to the automotive challenges of today and tomorrow. Composed of 6 business groups with 24 product lines, FORVIA is focused on becoming the preferred innovation and integration partner for OEMs worldwide. The Group provides solutions for a safe, sustainable, advanced and customized mobility, FORVIA aims to be a change maker committed to foreseeing and making the mobility transformation happen. If you’re ready to contribute to a dynamic procurement team and grow your career, we’d love to hear from you 📩 Apply now or visit our website to learn more: www.forvia.com @forvia, @faurecia, @hella #inspiringmobility#forviaproud#FaureciaInformatiqueTunisie#FIT #VersLavant