Emplois : contact center agent

Description Job Title: Contact CentreTrainer / CoachLocation: Global Training ManagerReporting to: TrainerOverview of Role:The successful candidate will be responsible for identifying training needs, defining and agreeing requirements with key stakeholders, developing materials and managing their delivery through to implementation.  You will work...

Job DescriptionJob Title: Contact Centre Trainer / CoachLocation: Global Training ManagerReporting to: TrainerOverview of Role:The successful candidate will be responsible for identifying training needs, defining and agreeing requirements with key stakeholders, developing materials and managing their delivery through to implementation. You will work closely...

DescriptionJob Title: Contact CentreTrainer / CoachLocation: Global Training ManagerReporting to: TrainerOverview of Role:The successful candidate will be responsible for identifying training needs, defining and agreeing requirements with key stakeholders, developing materials and managing their delivery through to implementation.  You will work closely...

Job DescriptionJob Title: Inbound Customer Care Agent – Night Shift (English Speaker)Location: Tunis, TunisiaReporting to: Contact Centre SupervisorOverview of Role:As our Inbound Customer Care Agent in our Contact Center, you will act as the first point of contact for our current and potential customers. You will provide first hand support in relation to...

DescriptionJob Title: Inbound Customer Care Agent – Night Shift (English Speaker)Location: Tunis, TunisiaReporting to: Contact Centre SupervisorOverview of Role:As our Inbound Customer Care Agent in our Contact Center, you will act as the first point of contact for our current and potential customers. You will provide first...

Agent de Réservation – SuperhostRejoignez une équipe passionnée par l'hospitalité de luxe Dans le cadre de notre développement, nous recherchons un(e) Agent de Réservation passionné(e) par l'hospitalité et la relation client.Votre mission : offrir à chaque voyageur une expérience fluide et mémorable, du premier contact à la confirmation de son...

As part of our platform development, we are looking for a Content Agent responsible for managing and updating product information.Main Responsibilities:Create and upload products on the platform in accordance with established guidelinesCheck the quality, accuracy, and consistency of product information (descriptions, specifications, visuals, etc.) before...

Nous sommes la société XPRESOURCES spécialisés dans l'Externalisation des services commerciaux et administratifs ainsi que le développement des affaires, génération des rendez vous et/ou de leads et suivi des clients .Description du poste Nous recherchons un.e Agent BPO pour rejoindre l'équipe de XP Ressources. Ce poste à temps plein sera concentré...

Job Title: Upsell Agent German SpeakerRequired Language: GermanLocation: Tunis, TunisiaReporting to: Contact Centre Supervisor berblick ber die Rolle:We are looking for people who are hardworking, motivated, driven, and of course, enjoy what they do.are As an upsell agent, you must attract new and existing customers who have already placed an order.Those...

As part of our platform development, we are looking for a Content Agent responsible for managing and updating product information.Main Responsibilities:- Create and upload products on the platform in accordance with established guidelines.- Check the quality, accuracy, and consistency of product information (descriptions, specifications, visuals, etc.)...

Job PurposeEnsure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products. Ensure set service...

As part of the growth of our activities, we are looking for a dynamic and motivated Customer Support Agent to join our team. Your mission will be to support our users — customers, couriers, and restaurant partners — and ensure a smooth, fast, and satisfying experience for all stakeholders.Main Responsibilities• Respond to inquiries from customers,...

Recrutement – Agents d'appel FR / EN | Tourisme médicalNous recrutons des agents d'appel francophones et anglophones pour accompagner des patients internationaux dans le secteur du tourisme médical. Votre mission : répondre aux demandes entrantes, conseiller les patients, établir des devis et assurer un suivi de qualité jusqu'à la prise en charge....

Job DescriptionJob Title: Goldstar Processing Support Agent UKLocation: TunisReporting to: Contact Centre SupervisorOverview of Role:The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the...

DescriptionJob Title: Goldstar Inbound Support Agent ROW DACHLocation: Tunis, TunisiaReporting to: Contact Centre Operations SupervisorOverview of Role:A Goldstar Inbound Phones agent is responsible for handling inbound calls and addressing Level 1 customer inquiries while playing a crucial role in providing front-line support to our customers. Your primary...

Job DescriptionJob Title: Goldstar Inbound Support Agent ROW DACHLocation: Tunis, TunisiaReporting to: Contact Centre Operations SupervisorOverview of Role:A Goldstar Inbound Phones agent is responsible for handling inbound calls and addressing Level 1 customer inquiries while playing a crucial role in providing front-line support to our customers. Your...

rgreagergregrgreConseils : faites une présentation rapide du poste, expliquez les critères de réussite pour ce poste, ainsi que son rôle global au sein de l'organisation.Responsabilités[Décrivez précisément chaque responsabilité. Utilisez un langage inclusif et évitez les formules implicites en matière de genre.]Exemple : déterminer et...

DescriptionJob Title:  Goldstar Processing Support Agent NALocation: Tunis, TunisiaReporting to: Contact Centre SupervisorOverview of Role:The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into...

Job DescriptionJob Title: Goldstar Processing Support Agent NALocation: Tunis, TunisiaReporting to: Contact Centre SupervisorOverview of Role:The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into...

Job PurposeTo provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives.Ensure the highest standard of customer...