Emplois de support – Tunis

To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer...

Descriptif du poste Vous serez le premier point de contact des utilisateurs et des clients de la solution Uptale, et vous jouerez un rôle clé dans leur autonomie et leur satisfaction. Votre mission principale est le support Niveau 1 sur la solution Uptale : accueillir, diagnostiquer, reproduire, résoudre ce qui relève de l'usage, et expliquer...

DescriptionIntroductionEstablished in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives...

Vision and objectives We are looking for a talented Customer Support Officer to join our amazing Support team in Tunis. Our team works cross-functionally with Engineering, Delivery and Customer Success teams to deliver a unified and world-class customer experience. As a Customer Support Officer, you help our customers unlock the full potential of...

Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Department: Customer Support Location: Tunis Description • Manage support cases submitted by customers through ServiceNow for the Anael Finance WS product. • Assess, qualify, and manage each customer case by: • Providing customers with appropriate solutions to resolve their issues. • Reproducing reported issues and, when necessary, escalating...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical...

Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams,...

Created in 2016, Free2move 🚀 is transforming mobility by simplifying every journey with a wide range of services tailored to everyone’s needs.With Free2move, you can:Rent a city car for your vacation in Italy 🏖️Find the nearest ♻️ charging station for your electric vehicle across EuropeReserve a parking spot for your weekend in Paris…All in...

Overview Of Role The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams,...

Nous sommes un cabinet international de chasse de têtes spécialisé dans les profils IT. Nous accompagnons un acteur international dans le recrutement d’un Consultant Support Applicatif L1/L2 – Portugais pour renforcer ses équipes à Tunis. 📜 Conditions : Contrat : CDI Localisation : Tunis, Tunisie Mode de travail : Présentiel 🎯 Missions...

Role Description This is a full-time remote Executive role responsible for providing strategic leadership and oversight across key business functions. The Executive will set and refine organizational goals, guide business development initiatives, and strengthen client relationships to support growth and profitability. Day-to-day responsibilities include...

About ITRSAt ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets...

Fully On-site About the Role We are looking for a proactive and experienced Talent Acquisition Specialist to join our team and support our organization's continued growth. In this role, you will take ownership of the full recruitment lifecycle, managing hiring processes across multiple business functions, including Finance, Logistics, IT, HR, Marketin, and...

Missions principales : • Effectuer la maintenance préventive et curative des équipements d'impression (imprimantes, photocopieurs, scanners), que bien en atelier que sur site, chez les clients • Installer, configurer et mettre à jour les logiciels de gestion d'impression et les systèmes d'exploitation associés • Assurer la gestion des réseaux...

SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable. Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de...

About ITRSAt ITRS, we make society’s critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets...