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Director, Country Business Development, Tunisia
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Country Business Development, TunisiaOverviewBased in Tunis, Tunisia.
• Responsible for defining a future focused strategy for a country or cluster of countries
• Creates an inspiring vision and innovative business strategy to accelerate market growth and profitable market share
• Establishes partnerships with customers, regulators, government and stakeholders and is seen as a Thought Leader and Industry Expert in the market
Responsibilities
• Be the responsible "face of MasterCard" to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.
• Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
• Analyze customers' existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue.
• Work with virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities
• Develop financial modeling and business cases for identified opportunities
• Builds and maintains strong relationships with diverse range of stakeholders at the C-Suite level (e.g., customers, governments, regulators) to identify new and innovative revenue and growth opportunities
• Builds and maintains trusted relationships with government and regulatory stakeholders
• Monitors regulatory framework that may influence country operations and ensures compliance is maintained
• Establishes a reputation as an industry expert on payments technology ecosystem and is an ambassador for Mastercard
• Owns the P&L and country goals, driving revenue growth, market share and diversification of Mastercard's products and solutions
• Leverages Mastercard products and services to create new partnerships and business development opportunities and oversee delivery of customer solutions
• Builds relationships with government and regulatory stakeholders
• Monitors regulatory framework that may influence country operations and ensures compliance is maintained
• Supports relationships with the customer across various operational functions
• Builds relationships internally and externally with a range of stakeholders (e.g., customers, governments, non-financial institutions, etc.)
• Accountable for resolving customers operations issues
• Sales and business development leader for a single market, responsible for building the business and customer relationships
• Sets short to mid-term sales and market growth strategies, and executes sales and business development plans
All About You:
• Experience in a market management role with accountability for sales, product, marketing, finance delivery and/or operations
• Demonstrated success in market and/or managing P&L for a market.
• Experience in customer facing roles and interacting with key decision makers
• Experience in leading/leveraging cross-functional and/or project teams to deliver strong results.
• Experience building relationships with customers and other stakeholders (i.e., governments, regulators, etc.)
• Excellent analytical skills (e.g., cards P&L analysis, financial forecasting, competitive analysis)
• Strong presentation skills, written and oral (French, English and Arabic)
• Proven ability to develop business relationships at all levels
• Results-oriented and customer-focused
• Strong Sales / Business Development / Relationship Management background.
• Excellent problem solving and business acumen
• Selling Skills with ability to initiate, pursue and close a sale, as well as strong influencing and negotiation skills
• Master's degree/MBA preferred
• Team-player with strong collaborations skills.
• in-depth knowledge of Mastercard's core products, rules, and services
• Tunisia and North Africa Markets knowledge
• Experience in issuing and acquiring business.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
