
P5 Operations Officer Career Opportunity
il y a 9 heures
As an Officer - Operations, you will be responsible for ensuring the smooth operation of our application centre. Your key responsibilities will include:
• Document scrutiny and collection of applications for visa processing
• Handling customer/applicant queries personally or via email/telephone
• Handling cash and bank-related transactions if assigned and ensuring 100% accuracy
• Recording and maintaining all application data, ensuring accurate and timely data entry into the system with zero errors
• Ensuring all administration and logistics of passport delivery to consulate/applicant/logistic company etc.
• Maintaining compliance to the standard operating procedures, manuals etc. without deviation in process
• Informing applicants about available Value Added Services and ensuring delivery of Value Added Service options to applicants/customers
• Encouraging applicants to provide feedback on services provided and their overall experience at the application centre
• Ensuring the entire process is completed within the mandated Turn Around Time
• Assisting Deputy Manager/Operations Manager in executing the WB Project
• Ensuring judicious use of natural resources
• Adhering to the environment health and safety policy/objectives and guidelines of the organization
Benefits:
As an Officer - Operations with Disability Solutions, you will enjoy a range of benefits including:
• Competitive salary package
• Comprehensive health insurance
• Generous leave entitlements
• Professional development opportunities
• Collaborative and supportive work environment
• Recognition and rewards for outstanding performance
• Access to cutting-edge technology and tools
• Flexible work arrangements
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